Welcome to Mora Jewel.
Your privacy, trust, and confidence are important to us. This Privacy Policy explains how Mora Jewel (“we,” “our,” or “us”) collects, uses, stores, and protects your personal information when you visit or make a purchase from Mora Jewel.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you interact with Mora Jewel, we may collect certain personal information to provide you with a seamless and personalized shopping experience.
Personal Information
This may include:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information
- Account login details
- Wishlist preferences
- Purchase history
Automatically Collected Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Website interaction data
- Cookies and tracking data
- Location data (approximate)
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Manage your Mora Jewel account
- Provide customer support
- Improve website functionality and shopping experience
- Send order updates and transactional communications
- Personalize recommendations and marketing content
- Prevent fraud and unauthorized activity
- Comply with legal obligations
With your consent, we may also send:
- Email newsletters
- Promotional offers
- WhatsApp updates
- SMS marketing communications
You may opt out of promotional communications at any time.
3. Payment Security
All payments on Mora Jewel are securely processed through trusted third-party payment providers, including Razorpay.
We do not store your complete payment card information on our servers.
Available payment methods may include:
- UPI
- Credit/Debit Cards
- Wallets
- Cash on Delivery (where applicable)
4. Cookies & Tracking Technologies
Mora Jewel uses cookies and similar technologies to improve your browsing experience and understand customer behavior.
These technologies may be used for:
- Website analytics
- Personalized advertising
- Shopping cart functionality
- Login session management
- Meta/Facebook advertising optimization
- Google Analytics tracking
Third-party services may include:
- Meta Pixel
- Facebook Ads
- Google Analytics
- Advertising and remarketing tools
By continuing to use our website, you consent to our use of cookies and tracking technologies.
5. Account Registration & Wishlist
When you create an account with Mora Jewel, we may store:
- Login credentials
- Saved addresses
- Wishlist items
- Order history
- Shopping preferences
You are responsible for maintaining the confidentiality of your account credentials.
6. Information Sharing
We value your trust and do not sell your personal information.
However, we may share limited information with trusted service providers for business operations, including:
- Payment gateways
- Shipping and logistics partners
- Marketing platforms
- Analytics providers
- Customer support tools
Examples may include:
- Shiprocket
- Blue Dart
- Razorpay
- Meta Platforms
- Google services
These third parties only receive information necessary to perform their services.
7. Data Protection
We implement commercially reasonable security measures to protect your personal information from:
- Unauthorized access
- Misuse
- Loss
- Disclosure
- Alteration
While we strive to use industry-standard safeguards, no digital platform can guarantee absolute security.
8. Marketing Communications
By subscribing to Mora Jewel communications, you may receive:
- Product launches
- Styling inspiration
- Exclusive offers
- Promotional campaigns
- Brand updates
You can unsubscribe at any time using:
- Email unsubscribe links
- WhatsApp opt-out options
- Direct contact with our support team
9. Children’s Privacy
Mora Jewel does not knowingly collect personal information from individuals under the age of 18.
If we become aware that such information has been submitted, we will take reasonable steps to remove it.
10. Intellectual Property & Brand Protection
All content on Mora Jewel, including but not limited to:
- Images
- Product photography
- Branding
- Logos
- Graphics
- Designs
- Text content
- Website visuals
is the intellectual property of Mora Jewel and is protected under applicable copyright and trademark laws.
Unauthorized reproduction, resale, copying, or commercial use is strictly prohibited.
11. Your Rights
Depending on applicable laws, you may request to:
- Access your data
- Correct inaccurate information
- Delete your account information
- Opt out of marketing communications
For assistance, please contact:
care@morajewel.com
12. Third-Party Links
Our website may contain links to third-party platforms or services. Mora Jewel is not responsible for the privacy practices or content of external websites.
13. Policy Updates
Mora Jewel reserves the right to update or modify this Privacy Policy at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
We encourage customers to review this page periodically.
14. Contact Us
For any privacy-related questions or concerns, please contact:
Mora Jewel
JP Nagar Phase 7
Bangalore – 560078
India
Email: care@morajewel.com
Website: Mora Jewel